Unfortunately, exchanging items is currently difficult on Lisa's Giftify. However, you can place a new order and return the previous one. Most products are eligible for return and refund within 90 days from the purchase date. Exceptions are as follows:Clothing items that have been worn, washed, damaged, or are missing tags, packaging, or hygiene stickers, or incomplete sets.

Items specifically marked as non-returnable.

Customized items.

Certain sale items.